HarmoName Support

Find quick answers below, or email us with your app version and a description of what happened.

Email support

For app issues, feedback, accessibility help, or purchase questions.

Before emailing

Open Settings and include the version shown under About. Never send baby names, Apple Account details, or profile photos.

Restore purchased decks

Sign in to the Apple Account used for the purchase.
Open HarmoName → Settings.
Under Name decks, tap Restore purchases.

If a deck remains locked, restart the app and try again while connected to the internet.

Partner link or syncing problems

Both devices need an active iCloud account and internet connection.
Open Together on both devices and allow a moment for changes to synchronize.
Confirm the share has only one invited partner.
If access has expired, unlink and create a new invitation.

Delete your HarmoName data

Open Settings → Reset or delete data → Delete all data. Confirming permanently removes your choices, rankings, and partner link from this device and iCloud.

Generated name information

Optional Apple Intelligence features run only on supported devices. Generated details can be incomplete or wrong; use them as inspiration and verify important claims.

Privacy

Learn how local data, iCloud sharing, purchases, and deletion work in the HarmoName Privacy Policy.